NovaBACKUP Blog | Data Protection

How to Make Sure Your Business is Disaster-Proof

Written by Arianna Carter | Aug 24, 2016 3:57:41 PM

The “it won’t happen to me” mindset is one of the most dangerous attitudes a small business can have. From increasingly frequent severe storms and wildfires to regional flooding and other extreme weather events, the threat of natural disasters is closer, more personal, and more real than ever.

What used to feel like “once in a lifetime” incidents are now happening with uncomfortable regularity, often with little warning and wide-reaching impact. A single storm can knock out power across an entire region, a wildfire can force mandatory evacuations with only minutes to react, and unexpected flooding can make a building inaccessible for days or weeks. Even businesses that are not in traditional “high-risk” zones are finding themselves affected by downstream consequences—supply chain disruption, road closures, damaged infrastructure, and prolonged connectivity issues.

For small and medium businesses that rely on continuous access to customer data, medical or legal records, scheduling systems, or line-of-business applications, these disruptions are more than an inconvenience—they can halt operations entirely. When that happens, it’s not just your physical location at risk, but your reputation, your revenue, and your ability to meet regulatory and contractual obligations.

Disasters Can and Do Happen

 

The reality is that nature rarely plays nice and rarely responds the way we hope it will. If your business is hit with a disaster, are you truly prepared?

For many small and medium businesses, the honest answer is “not really.” With limited resources, lean IT staff, and tight budgets, a comprehensive disaster recovery strategy can feel out of reach—yet it’s exactly what keeps a temporary disruption from turning into a permanent shutdown. Creating and maintaining a plan takes time, coordination across departments, and the right mix of technology and processes, and there are a lot of factors to consider.

Primary and Secondary Impacts of a Disaster

Along with the primary concerns of a disaster—data loss, property destruction, and damage to assets and capital—some critical secondary concerns can derail operations just as quickly. These secondary issues often emerge after the initial event and can compound the impact if you are not prepared.

Secondary concerns include extended power outages, employees being unable to make it in or access the office, disruption of internet and communications, and the mounting costs of repair and downtime. Even if your building is still standing, the inability to reach customer records, practice management systems, billing platforms, or financial data can stop revenue, delay critical services, and put regulatory compliance at risk. Without reliable access to your data and systems, it becomes significantly harder to communicate with customers, meet contractual obligations, or demonstrate that you are protecting sensitive information in line with industry and regulatory requirements.

However, not every risk applies equally to every organization or industry. A dental practice in a medical office park, a law firm in a downtown high-rise, and an MSP managing clients across multiple states will each face a very different mix of threats and recovery challenges.

Identify and Prioritize Vulnerabilities

When you start thinking about disaster recovery, it can quickly feel overwhelming—especially when you consider physical damage, technology failures, data loss, and compliance requirements all at once—which is why it’s essential to identify and prioritize your specific vulnerabilities before you act.

This means taking an honest look at questions like: Which systems are absolutely critical to keeping us operational? How long can we be without access to our data before it becomes a serious problem? What regulations govern the information we store, and what are the consequences if that information becomes unavailable or compromised?

By mapping out the “what if” scenarios that are most realistic for your location, industry, and infrastructure—whether that’s a regional power outage, a flooded server room, or connectivity issues affecting remote staff—you can focus your time and budget on protections that matter most.

Recognizing that a single natural event can significantly disrupt your small business is the critical first step toward building a realistic, effective recovery plan that protects not just your physical space, but also your data, your customers, and your ability to operate.

Key Components of a Good Disaster Recovery Plan

  • Proper preparation includes understanding your individual risks, assets, and liabilities. This means identifying which systems and data are mission-critical, where they reside, and how long you can afford for them to be offline (your RTO and RPO) before it materially impacts operations, revenue, or compliance.

  • Appropriate insurance coverage that is specific to your geographic area and business needs. In addition to general property and liability coverage, this often includes business interruption insurance and, where applicable, cyber liability coverage to help offset the financial impact of downtime, data loss, and recovery efforts.

  • A documented data backup strategy that includes at least one secure off-site location. For many small and medium businesses, this means implementing a hybrid approach with both local backups for fast restores and encrypted cloud backups to protect against site-wide disasters such as fires, floods, or regional outages.

  • Regularly tested backups that are verified and ready to restore when necessary. This involves scheduling routine restore tests—both file-level and full system or image-based restores—to confirm that your data is intact, your recovery time objectives can be met, and your team understands the steps required to execute a recovery under pressure.

  • A detailed, written recovery plan that clearly outlines roles, responsibilities, and step‑by‑step procedures, and that all employees are familiar with and ready to execute. This plan should include communication protocols, system recovery priorities, vendor and partner contact information, and workflows to maintain regulatory compliance and customer communication during and after an incident.

  • Flexible options for employees following a disaster in the event they’re unable to commute to work or are injured due to the disaster. This may include secure remote access to critical systems, cloud-hosted applications, alternate work locations, and documented procedures for delegating responsibilities so that essential functions—such as patient care, legal deadlines, billing, or managed service commitments—can continue even when key staff or your primary office are unavailable.

Here at NovaBACKUP, we’ve got your data covered. Reach out to one of our backup experts, and let’s work together to make sure your business’s critical information is prepared for whatever nature brings your way.

Visit NovaBACKUP to learn more about all-inclusive backup solutions for your small business.

Visit the US Small Business Administration for more information about protecting your small business in the event of a natural disaster.